A/BTesting
Adobe Illustrator
Adobe Photoshop
Journey Mapping
Market Research
Prototyping
Survey Monkey
Usability Testing
User Flows
Wireframes
Figma
User Surveys
User Interviews

Grape Line Transit App

Ride with easy to work, the store, or your favorite local winery.

Research Methodology

Key Insights

Problem Statement

Many riders do not feel valued by the Lodi Grape Line because of the lack of a cohesive digital resource and overly complex user experience. If available, they would choose an alternative form of transportation if affordable and easy to navigate.

User Personas

Solution Statement

How might the Grape Line improve its rider's experience by centralizing all information in a single resource and reducing the systems complex rules and procedures?

Minimum Viable Product

Many riders do not feel valued by the Lodi Grape Line because of the lack of a cohesive digital resource and overly complex user experience. If available, they would choose an alternative form of transportation if affordable and easy to navigate.

Site Map

User Flow

Typography

Colors

Logo

Iconography

Sketches

Basic layouts on paper with multiple design iterations.

Low-Fidelity

Wireframes are laid out in Figma with basic shapes using sketches as a guide.

Mid-Fidelity

Added additional design elements in grayscale.

High-Fidelity

Added visual design elements, including images, colors, and effects.

Usability Testing

Two potential users provided feedback on the design and layout throughout the design process.  Their feedback provided new ideas for design iterations, resulting in a more straightforward user experience and an improved user interface.

Trip Planning

Planning tools to preview routes, estimated travel time, walking requirements, and forecast of bus capacity.

Dial-a-Ride Scheduling

Multiple options to schedule and edit Dial-a-Ride trips.

Bus Tracking

Real-time bus tracking to see when the next bus arrives at your station.

Ticket Sales

Ticket purchasing, tracking, and display for bus and dial-a-ride service.